FOH Job Description


Apply at your nearest branch

Minimum commitment of 5 days including weekends is required.

Salary: Competitive – depending upon experience

Hours of Work: Hours are generally 9:30am - 7:30pm (may vary)


About The Eggfree Cake Box:

The Eggfree Cake Box is the UK’s largest specialist cake retailer specialising in the production and distribution of high-quality Egg Free celebration cakes across the UK.  This is a dynamic and fast-growing business.  We are one of 100 plus branches in the UK and have excellent systems in place which is helping us grow even further.

Role Summary:

We are looking for like-minded, enthusiastic and energetic individuals to join our team at the Front of House (FOH). It can be a fast-paced environment but a fun place to work.  No previous experience is required as you will be trained and supervised from day one. We just require a keen attitude and a willingness to learn. Experience of working in retail could be an advantage.

Whether you are answering the phone and dealing with queries; taking orders for cakes, etc selling and promoting shop merchandise or providing information to members of the public, you will deliver an efficient and friendly service to customers at all times.

Main Responsibilities

  • Preparing the shop before opening
  • Maintaining front of house cleanliness throughout the day
  • Working in conjunction with our back of house team members to maintain the Cake Box standards
  • Keeping a check on the quality of cakes leaving the shop
  • Greet and deal with customer’s requests with a smile
  • Serve customers and take payments using the cash register and card machine
  • Taking cake orders from customers
  • Answering the phone
  • Learning how to write messages on cakes
  • Boxing cakes and slices correctly
  • Cashing up at the end of each day
  • End of day cleaning with all staff, including mopping the floor

Mandatory Skills 

  • Computer Literate
  • English Language
  • People/communication Skills

There are opportunities for progression within the company and further information will be provided at a later date.


Please call  NAME OF PERSON on TEL NUMBER  to register your interest and discuss the role in greater detail(OPTIONAL).

Due to the volume of applications we receive, we are unable to respond to unsuccessful candidates. If you have not heard from us within 7 days of you contacting us, unfortunately you have not been selected for the position.